For A Quality Experience Read our Terms and Conditions of Sale


These Terms and Conditions of Sale apply to all purchases made by Buyer from Tool Steel Service, Inc. (TSS) and all invoices submitted by TSS to Buyer. They shall automatically become part of all invoice contracts unless TSS and Buyer expressly agree otherwise in writing making express reference to these Terms and Conditions.

QUOTATIONS: All quotations made by TSS are subject to change without notice, subject to prior sale, and unless otherwise noted, are for immediate acceptance. TSS reserves the right to cancel contracts upon which full specifications are not given to them within a reasonable time. Buyer will not cancel orders for special materials after acceptance by TSS without the written consent of TSS.

CONFIRMING ORDERS: Written purchase orders marked "Confirming" shall refer to a verbal purchase order. Any written purchase order not marked "Confirming" shall be treated as an original purchase order. Such orders are the responsibility of the Buyer. Verbal orders are accepted at the Buyer's risk, and if shipment should occur before written confirmation of the order is received, it is understood that it is done for the special convenience of the Buyer.

WARRANTY AND LIABILITY: TSS warrants that goods sold to Buyer will conform to the description stated herein, subject to tolerances and variations consistent with current trade practices, practical testing and inspection methods. TSS MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. TSS's liability on any claim, whether in tort or in contract, and whether on account of TSS's delivery of non-conforming goods or non-delivery, shall be limited to repair or replacement of the defective or non-conforming goods or repayment of the purchase price as TSS may in its sole discretion elect. IN NO EVENT SHALL TSS HAVE ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, DAMAGE TO GOODWILL, LOSS OF TIME, INCONVENIENCE OR OTHER COMMERCIAL OR ECONOMIC LOSS, and in no event shall TSS be liable for damages exceeding the purchase price to be paid to TSS.

CLAIMS PROCEDURE: Buyer agrees to inspect all goods upon delivery and no claims for shortages or delivery of non-conforming goods will be honored by TSS unless Buyer provides TSS with written notice of such a claim within 30 days of delivery. In no event shall TSS pay or be liable for any claim resulting from the installation, alteration, or repair of apparently improper, defective, or damaged goods. BUYER MUST INSTITUTE LEGAL ACTION ON ALL CLAIMS AGAINST TSS WITHIN ONE YEAR OF DELIVERY. No action may be maintained by the Buyer which is not commenced within such period notwithstanding any statutory period of limitations to the contrary.

DELAYS: TSS shall not be liable by reason of any delay in performance of shipment arising from casualty, riots, acts of God, governmental regulation, material, supply or transportation availability, labor difficulties, embargoes or any other cause beyond its control, and if such delay shall extend beyond 30 days, TSS may invoice Buyer for goods delivered. Receipt of goods by Buyer shall constitute acceptance of delivery and WAIVER OF ALL CLAIMS FOR LOSS OR DAMAGE DUE TO DELAY.

TERMS OF PAYMENT: Terms, unless otherwise set forth on the front of the sales ticket, are net cash 30 days from the date of each invoice. All payments received after 30 days from the date of the invoice shall be subject to a post-maturity charge at the rate of 1.5% per month or the maximum lawful rate of interest, whichever is less.

CREDIT: TSS reserves the right at any time to suspend or change credit terms as stated on TSS's credit application, or to require full or partial payment in advance if, in TSS's sole opinion, the financial condition of Buyer so warrants. Unless TSS expressly provides otherwise, the Terms and Conditions of Sale are incorporated by reference into the credit terms.

SHIPPING: Buyer assumes responsibility for loss and damage once the goods are in possession of Buyer or Buyer's carrier.

EXPENSES AND ATTORNEYS' FEES: Buyer agrees to pay TSS's costs, expenses and attorney's fees incurred or paid by TSS to enforce Buyer's obligations or TSS's rights hereunder, in collecting any money due from Buyer or in successfully defending against any claim made by Buyer.

GOVERNING LAW: Buyer agrees that this Agreement shall be construed in accordance with and governed by the laws of the state of Illinois. Venue for all actions involving TSS and Buyer shall be Cook County, Illinois.

SEVERABILITY: If any provision of this agreement is determined to be invalid by a court of competent jurisdiction, the remaining Terms and Conditions shall remain in full force and effect.

January 2012


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Our support Hotline is
available 12 hours a day.

Monday-Friday7 AM to 7 PM


  Contact Us:
Phone Toll Free: 800-323-8947
Phone: 708-458-7878
Fax: 708-458-3778

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